Shipping policy

Shipping Policy

At HairVita, we want your order to reach you as quickly and smoothly as possible. Below you'll find everything you need to know about our shipping process.

Free Shipping

We're proud to offer free shipping on every order, with no minimum purchase required. This applies automatically at checkout — no code needed.

Order Processing Time

Once your order is placed, please allow 1-5 business days for us to prepare and pack your order before it ships. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Time

Once your order has shipped, delivery typically takes 2-4 business days. Please note that delivery times are estimates and may vary due to courier delays outside our control.

Order Tracking

As soon as your order ships, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Shipping Area

We currently ship within the United States only. We're not able to process orders for delivery outside the U.S. at this time.

Lost, Delayed, or Damaged Packages

If your order hasn't arrived within the expected timeframe, or if it arrives damaged, please contact our support team at contact@hairvitalab.com and we'll do our best to resolve the issue quickly.

Questions?

If you have any questions about your shipment, feel free to reach out to us at contact@hairvitalab.com — we're happy to help.